Purpose of Job
To provide world class support to the customer service agents and our clients
Position overview: The Results Team Lead leads a team of Results agents to superior performance standards. The Supervisor supports and develops RAs by providing and delivering a Best- in- Class level of coaching in areas of call center performance, customer service, technology, and professional development. The Team Lead is charged with developing the RAs to consistently perform with accuracy, speed, and ...
May 14 -
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