Position Summary: Noregon Systems is in search of a dynamic team-player to join our organization as a Technical Help Desk and Product Support Specialist. The responsibilities of this position include providing help-desk support for end users who have purchased software and hardware products directly through Noregon or through Noregon’s clients.
Essential Duties and Responsibilities:
Provide telephone support to end-users experiencing technical difficulties
Troubleshoot, diagnose and resolve ...
SAP Basis Manager - Perm (Relo Assistance Provided)
Great direct-hire opportunity with our client, not a consultant need. Client will offer relocation assistance to the Greensboro, NC area.
-Provides an experienced level of team leadership and deep technical knowledge/support on SAP Basis systems including establishing standards and requirements, evaluating and directing enhancements, and implementing solutions for performance monitoring, systems configuration, design and implementation.
N-Tier Solutions is looking for an Incident Management Analyst with experience in Hepdesk for mortgage insurance client in Greensboro, NC.
Must have experience with Helpdesk
Experience dealing with production issues
Very clear communication skills, both written and verbal
The Incident Management Analyst is responsible for providing the highest level of customer service and support to our internal customers in the areas of incident response coordination, IT process improvements and help desk ...
N-Tier Solutions is currently seeking a Lead Help Desk Analyst with our direct client, a fortune 50 insurance company with offices in Greensboro, NC. Qualified candidates will have previous lead experience on a team of 2-3 and should have experience working in a high call volume environment (100+calls per day).
-Worked on a phone support team
-Handled high vlume - around 100 calls a day
-Led a team of 2-3 before (required for lead role)
-Must be able to accurately describe an ...
Feb 26 -
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